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Kenya Airways
CLOSEDSales Executive
Nairobi, Kenya
Ampersand Rwanda Ltd
CLOSEDChief Operations Officer
Nairobi, Kenya
Bolt
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CLOSEDRegional Sales Manager
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Bolt
CLOSEDSocial Media Intern, Africa
Nairobi, Kenya
Closing: May 1, 2024
This position has expiredPublished: Apr 23, 2024 (11 days ago)
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Job Summary
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Job Requirements
- Bachelor’s degree in business related field from recognized institution with minimum 4years’ experience in Sales & Marketing. OR
- Diploma in Business related field with minimum 7 years’ experience in Sales Marketing with emphasis on client contact and/or reservation/ticketing.
Responsibilities
Job Requirements
- Bachelor’s degree in business related field from recognized institution with minimum 4years’ experience in Sales & Marketing. OR
- Diploma in Business related field with minimum 7 years’ experience in Sales Marketing with emphasis on client contact and/or reservation/ticketing.
- Manage and grow existing Corporate and Trade accounts.
- Prospect for new corporate contracted business.
- Engage Trade market handling Government of Ghana Departments and Ministries for contracting
- Manage and sustain high yields from Travel Agents.
- Develop profitable relationships with a portfolio of travel trade suppliers to secure long-term business e.g., with Trade/Corporates/Government partners.
- Mobilize promotion of KQ through IATA/Non-IATA Travel Agents and sustaining maximum support to Kenya Airways.
- Apply sales and marketing techniques to generate customer loyalty.
- Negotiate rates and conditions to secure profitable business flows.
- Gather and disseminate market intelligence to assure KQ’s competitive position.
- Organize promotional activities with the appropriate organization for incremental business and ensure timely distribution of all promotional literature.
- Attend industry-related shows/seminars/exhibitions to ensure Kenya Airways retains ahigh profile with Travel Agents.
- Review and maintain Quality Management Systems (QMS) standards with particular emphasis on Travel Agents’ queries.
- Build and maintain good relationships with colleagues other Airline partners to leverage the strength of the Partnerships/Codeshares.
- Submit reports on agent performance and market intelligence.
- Use of commercial tools to optimize on Quality and quantity of deliverables.
- Provide contract support and expertise to contracted agents to maximize revenue.
- Create and maintain customer and agent databases for future targeted campaigns/recognition and proper sales segmentation on offer propositions.
- Process, Maintain and build commercial information on non-IATA agent sign up, COMM-flexand Waiver Management.
- Grow customer database and communicate with agents, corporates & direct customers to maximize business flows.
- Coordinate Msafiri Connect & NDC top up, addressing errors and challenges customers experience on Msafiri connect& NDC portal.
- Support Kenya Airways at travel exhibitions, trade shows and events.
- Assist in investigation, dispute management and collection of ADM / ACM queries.
- Enroll and support non-IATAs those buying direct and indirect.
- Provide support to Travel Trade & Niche segments.
- Participate on Key commercial projects to support in change management.
- Deliver on 2 commercial projects per year.
- Perform any other duties that shall be assigned from time to time.
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